BT Call Centre Environmental Design

Office morale in the BT call centre had a history of being low relative to the rest of the organisation. Moving to a new floor provided a great opportunity to address the low morale with a newly energised environmental design. We used BT’s extensive colour palette to brighten and lift the space with a series of contrasting colours along the walls. Each wall in the centre of each pod was painted with both magnetic paint and an area of blackboard paint so that each pod could be personalised.

This project was awarded a Distinction for Design Effectiveness at the 2006 AGDA Awards.

Designed with Moon.